Terms and Conditions

Welcome to Tranquil Haven Spa & Salon. These Terms and Conditions govern your use of our website and outline the terms under which we provide our spa and wellness services. By accessing or using this website, you agree to comply with and be bound by these Terms and Conditions.

1. Services Provided

Tranquil Haven Spa & Salon specializes in the following services:

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• Therapeutic massages
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• Facial treatments
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• Body scrubs
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• Aromatherapy
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• Manicure and pedicure
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• Holistic wellness consultations
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Details of specific services, pricing, and availability are provided on our website and may be subject to change without prior notice.

2. Appointments and Cancellations

All appointments must be booked in advance. We request that you arrive on time for your scheduled appointment to ensure full treatment time. Late arrivals may result in reduced treatment time or rescheduling.

Cancellations or rescheduling must be made at least 24 hours prior to the appointment to avoid any cancellation fees.

3. Health Considerations

Clients must disclose any medical conditions, allergies, or concerns prior to receiving treatments. Tranquil Haven Spa & Salon reserves the right to refuse or modify treatments for any client for health and safety reasons.

4. Use of the Website

The website is provided for informational purposes and to facilitate appointment bookings. We strive to maintain accurate and up-to-date content but do not guarantee completeness or accuracy of all information.

Users agree not to misuse the website, including but not limited to unauthorized access attempts, transmitting harmful content, or infringing on intellectual property rights.

5. Pricing and Payment

All prices are listed in British Pounds (£) and are inclusive of VAT where applicable. Payment for services is required upon completion of the treatment unless otherwise agreed.

We accept payments by cash and approved card methods at our premises only.

6. Liability

Tranquil Haven Spa & Salon does not accept liability for any loss, injury, or damage resulting from the use of our services other than as required by law.

Clients undertake treatments at their own risk and agree to follow any instructions given by our therapists.

7. Privacy

Your privacy is important to us. Personal information collected during bookings is used solely for service provision and administration in accordance with applicable data protection laws.

8. Modifications to Terms

We reserve the right to update or modify these Terms and Conditions at any time without notice. Continued use of the website or services after changes indicates acceptance of the new terms.

9. Governing Law

These Terms and Conditions are governed by the laws of the United Kingdom. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts located in Bath, Somerset.

Contact Information

If you have any questions regarding these Terms and Conditions, you may write to us at our physical address: